FAQ (Frequently ask questions)

1) How do I contact ACPL?
You can call on +91 880 5797 979 Toll Free no to contact. Alternatively U can visit our website for Online Live Chat with our customer care executive also find all address/Phone/Mail details are displayed in Contact Us Page. Using Above user friendly way you can contact any time /any location of ACPL Network branches.

2) How do I schedule a pick up online?
You can schedule a pickup from any of the location serviced by ACPL. Use this feature go to online pick up request section fill a small form.

3) Can I know the my Shipment Status?
Yes, You can track your consignment online anywhere from world. Go to online page and select track your shipment section and type your GC number current status will display on same page.

4) Can I know the Transit time ?
Yes, all this information and more has been Available on our Web site home page in Calculate Transit Time tool.

5) Can ACPL collect payment of my goods from the Consignee?
Yes, ACPL provides an unique COD (Cash on Delivery) facility to facilitate such transaction on your behalf.

6) Can I know the Documentation required for location serviced by ACPL States border?
Yes, For Gujarat Form no 403 (For Daman & Silvasa Form no 404), Maharashtra City Octroi Tax Invoice and For Karnataka E Sugam Form. All Forms Available Online on those States Website.

7) How to become business partners of ACPL?
You can become a franchisee, or associate of ACPL Visit to our website and select Career – Partner Centre Section Read Eligibility If Suitable and mail Us.

8) How to lodge a complaint online?
You can lodge any type of Service complaint Online. Go to our website and select Contact Us – Service Complaint section to lodge a complaint. After Submit you will Receive Complaint Register Confirmation Mail Instantly.

9) How do I know more about ACPL and its services?
Visit our website acplcargo.com. Right from the company's profile to the various types of services.

10) How can I Join ACPL?
You can Join Acpl for more Info Go to online careers – vacancies and find available posts and Eligibility if suitable then you can apply.

11) Can I share my experience/ Feeling About ACPL Services ?
Yes, You can Share you experience and give us suggestion’s. Go to online page and select Contact – Feedback Section and fill a small form.